These are the terms and conditions governing the payments and refunds for our services.
Back to HomeAll payments for services must be made before or at the time of service delivery, unless otherwise agreed upon. We accept various forms of payment including credit/debit cards and bank transfers. All payments should be made in the specified currency and the full amount due must be cleared before the service is provided.
Once payment is successfully completed, the service or product will be delivered immediately. You will receive access to the product or service without delay after the payment is processed.
Please note that all subscription purchases are final. No refunds will be issued once a subscription has been purchased, as our service is delivered immediately upon activation. If you have any questions about a subscription before purchasing, please contact our support team for clarification.
If there is a payment failure, we will initiate a refund within 5 to 7 business days after verifying the issue. The refund will be processed to the original payment method used. Please be aware that the refund time may vary depending on your payment provider and bank protocols.
Refunds for software solutions are only available under certain conditions, such as technical defects that prevent the software from functioning as described. Refunds will not be issued for reasons such as user error or if the software was used after activation. Refund requests must be submitted within 14 days of purchase and must be accompanied by a detailed explanation of the issue.
Charges related to third-party services such as payment gateway fees, installation fees, and subscription charges are non-refundable. These charges are incurred as part of the service process and are not refundable under any circumstances.
If you are eligible for a refund, please allow up to 7 business days for the refund to be processed. Refunds will be issued through the same method used for payment unless another method is agreed upon. In the case of bank transfers, refunds may take longer to process due to bank protocols.
We take payment security very seriously. Our payment processing systems are encrypted to protect your data. However, we encourage you to ensure the security of your payment details on your end as well. Please notify us immediately if you believe your payment information has been compromised.
We reserve the right to modify these payment and refund terms at any time. Any changes will be communicated to you through email or by posting an updated version on our website. By continuing to use our services, you agree to be bound by the updated terms.
Once your subscription or service period ends, all services will be stopped immediately. This includes access to the software, support, and any other services related to your account. You will not be able to continue using the services unless the subscription is renewed or extended.
If you have any questions regarding our payment or refund policies, please contact us:
Email: contact.solarease@gmail.com